Services – Tech Gyro

Our Services

Consulting

Customer Service and SFDC expertise in one source!

Tech Gyro helps companies to prepare their service department for sustainable growth through gap analysis, ideation, and implementation of solutions crafted by in-house customer service and SFDC expertise.

Work with Salesforce.com customer service department consultants that understand customer service from the ground up. Even though we use Salesforce.com as our primary tool for execution, we focus on the issue, not the tool, we just happen to think Salesforce is a powerful tool when leveraged correctly.

Consulting &
Project Management

Gathering great requirements, asking the right questions, documentation and process mapping.

Have in-house SFDC Admins but need help with project management, user stories, process crafting, process documentation, user adoption, and user acceptance testing?

Then this is for you!

Consulting, Project Management
& Implementation

Remain nimble, leverage SFDC as the tool, not the solution. Need all the above but still have an SFDC development gap?

Combine the above services with our SFDC development services.

We keep our customers informed of what tools are at their disposal, minimize hard coding whenever possible to remain nimble, always keep future scalability in mind.

Case Studies

CASE STUDY

Failed installations due to incompatible equipment onsite. Solved with SFDC Flow.

CASE STUDY

Logistical issue delivering software updates, and consumable calibration files. Solved with SFDC Experience Cloud.

Our Services

Consulting

Consulting & Project Management

Consulting, Project Management & Implementation

Consulting

Consulting &
Project Management

Consulting, Project Management
& Implementation

Case Studies

CASE STUDY

CASE STUDY

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